Mobile Networks Update: Colombia (January 2018)

It has been six months since we launched our first report Colombian mobile market. In our first Mobile Networks Update, we've refreshed our analysis on Colombia, tracking all of the changes in Claro, Movistar and Tigo’s 3G and 4G measurements over the last six months.

  • All operators increased their LTE reach. We now see all three Colombian operators with 4G availability scores above 60%, meaning our testers were able to connect to an LTE signal in more than 6 out of every 10 attempts. That represents roughly a 6 percentage point increase in LTE availability for all three operators since we published our July 2017 report.
  • Over the last six months Tigo managed to increase its 4G speed slightly in our tests, while our users on Movistar and Claro’s networks experienced drops in average 4G download speeds. This put all of the operators fairly even in the category, with all three averaging LTE downloads around 18 Mbps. While in our last report Claro and Movistar drew for our 4G speed award, we now have a three-way tie.
  • Tigo won our 3G speed crown, averaging download speeds at 3.25 Mbps, while the other two operators didn't pass the 3 Mbps threshold in our tests. While Claro and Tigo users witnessed minor increases in their 3G speeds, those on Movistar’s network saw a moderate drop compared to six months ago. These slight shifts helped Tigo break free from the pack.

Report Facts

394,775,688
Measurements
36,135
Test Devices
2017-09-01 - 2017-11-30
Sample Period
Colombia
Report Location

Awards Table

Download Speed: 4G Download Speed: 3G Download Speed: Overall Latency: 4G Latency: 3G Availability: 4G

Claro

medal medal

Movistar

medal medal medal

Tigo

medal medal medal medal medal

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Performance by Metric

Download Speed: 4G

This metric shows the average download speed for each operator on LTE connections as measured by OpenSignal users.

Download Speed: 3G

This metric shows the average download speed for each operator on 3G connections as measured by OpenSignal users.

Download Speed: Overall

This metric shows the average download speed experienced by OpenSignal users across all of an operator's 3G and 4G networks. Overall speed doesn't just factor in 3G and LTE speeds, but also the availability of each network technology. Operators with lower LTE availability tend to have lower overall speeds because their customers spend more time connected to slower 3G networks.

Latency: 4G

This metric shows the average latency for each operator on LTE connections as measured by OpenSignal users. Latency, measured in milliseconds, is the delay data experiences as it makes a round trip through the network. A lower score in this metric is a sign of a more responsive network.

Latency: 3G

This metric shows the average latency for each operator on 3G connections as measured by OpenSignal users. Latency, measured in milliseconds, is the delay data experiences as it makes a round trip through the network. A lower score in this metric is a sign of a more responsive network.

Availability: 4G

This metric shows the proportion of time OpenSignal users have an LTE connection available to them on each operator’s network. It's a measure of how often users can access a 4G network rather than a measure of geographic or population coverage.

Our Methodology

OpenSignal measures the real-world experience of consumers on mobile networks as they go about their daily lives. We collect 3 billion individual measurements every day from tens of millions of smartphones worldwide.

Our measurements are collected at all hours of the day, every day of the year, under conditions of normal usage, including inside buildings and outdoors, in cities and the countryside, and everywhere in between. By analyzing on-device measurements recorded in the places where subscribers actually live, work and travel, we report on mobile network service the way users truly experience it.

For this particular report, 394,775,688 datapoints were collected from 36,135 users during the period: 2017-09-01 - 2017-11-30.

We continually adapt our methodology to best represent the changing experience of consumers on mobile networks and, therefore, comparisons of the results to past reports should be considered indicative only. For more information on how we collect and analyze our data, see our methodology page.

For every metric we've calculated statistical confidence intervals and plotted them on all of the graphs. When confidence intervals overlap for a certain metric, our measured results are too close to declare a winner in a particular category. In those cases, we show a statistical draw. For this reason, some metrics have multiple operator winners.

©2018 OpenSignal, Inc. All rights reserved.

OpenSignal, Inc retains ownership of this report including all intellectual property rights, data, content, graphs & analysis. Reports produced by OpenSignal, Inc may not be quoted, reproduced, distributed, published for any commercial purpose (including use in advertisements or other promotional content) without prior written consent.

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